Transaction switching systems
must be reliable, scalable and secure. Braintree has developed a sophisticated
application in the Braintree Transaction Switch, the Synapse, that has
very simple interfaces to EFTPOS transactions, administration and data
entry. The Synapse not only supports Internet and IVR, but also accepts
Call Centre Help Desk enquiries. Braintree's Call Centre Client intuitively
guides the operator through the processing of enquiries. The Synapse also
simultaneously handles the non-EFTPOS component of the transaction for
delivery to third party institutions.
Unlike other transaction switches, the Synapse not only supports charges
and refunds but can handle reversals, rejections and cancellations of
transactions. The Synapse has been certified to accept debit and credit
transactions, plus off-line and on-line transactions depending on the
financial institutions requirements.
Using full AS2805 (adaptable to APACS) encryption handling, the Synapse
is a fully-fledged banking application also handling key rollovers and
transport keys. All transactions are monitored for completion, and the
service provider can view statistics gathered. Customers of the service
provider's transaction system can view their own statistics without seeing
statistics for any other customer. Customers can also update their configuration
Braintree's transaction switch system can operate at very high transaction
rates, with high reliability, availability and maintainability. The Synapse
comprises of a cluster of fast transaction servers each with an SQL database
engine specifically configured to meet the duty requirements. The servers
back each other up on a separate and dedicated LAN to provide thorough
and efficient redundancy for billing information.
Key features and benefits:
1. Ultimate flexibility,
scalability and cost-effectiveness
a. The Synapse is independent
of infrastructure components, allowing you to achieve cost-effective
customisation and avoid vendor lock-in.
b. The Synapse has been designed to support current as well as emerging
technologies, such as loyalty programs, adding to the flexibility and
adaptability of the switch.
c. A foundation for new service bundling opportunities.
d. An open platform allowing multiple integrated applications.
e. Designed to scale from the smallest environment to larger data centres.
f. Enjoy extended life from your legacy equipment through Braintree's
intelligent protocol conversion technologies.
g. Seamless deployment to existing customers.
2. Superior level availability
and data security
a. Load-sharing across
multiple paths into the switch. In the case of a failure, devices in
the field will automatically direct transactions to the remaining operational
servers in the Synapse or store the data for future forwarding.
b. Transaction mirroring and off-site backups.
c. Full transaction audit trail.
d. Administration and support via secure Intranet.
e. Performance indicators, status of interfaces, reporting on current
and past activity.
f. Real time transaction reporting.
For a pictorial summary of Braintree's IP glide path,