Wireless Communications - Mobile Nurse Solution

The Client

The Royal District Nursing Society (RDNS) is a provider of home nursing and healthcare services in Adelaide, Australia. The RDNS provides a mobile nursing service to attend immobile patients in their homes, schools and workplaces. Braintree was approached to revolutionise this service by developing a world-first software PDA solution to transfer vital patient records between the mobile PDA and the central host.

The Problem

For the RDNS to effectively manage such a program the nurses required to be mobile. That meant that they would require all vital patient and shift information downloaded to their portable Personal Digital Assistant (PDA) in a timely manner and to the nurse in the field. This would reduce the need for the nurse to continually return to base to retrieve and deposit this information.

The rostered nurse needed to be made aware of vital patient records like addresses, appointment times, drugs and manipulation exercises that need to be administered to each patient at that appointment. Also, notes about that patient that has been entered by nurses on previous shifts.

RDNS required a solution that was capable of accepting, storing and forwarding information rapidly and securely without fear of loss of data transmitting between the PDA and the central host where all data was stored.

The Solution

The RDNS approached Braintree to supply the software technology for the secure and quick transfer of vital patient records between the mobile PDA and the central host.

Braintree designed a software application that enabled the PDA to download the nurses' agenda, address, patient prescriptions and manipulation exercises and other data that the nurse required on all patients on their shift.

When the PDA was plugged into the cradle stationed in the nurses' car, Braintree's software package would retrieve the patient data from the central database. Braintree's application also allowed for data to be transferred back to the central database like what drugs were administered and other notes that the nurse may have made on any particular patient on that visit.

It was important to have a package that enabled the transfer back of information, updating the file on each patient so the next nurse on shift can be aware of what had been administered to each patient.

Braintree's software application would transfer the data from the PDA into an allocated patient file on the central host. The PDA connects to a modem when plugged into the cradle for transfer of data over a GSM network.

Having an application that deposited information back into the central database on regular intervals meant that the chance of loss of data was significantly reduced and also patient records updated in real time.

Braintree's application did this in a timely and secure manner protecting all confidential information about the patient.

The Benefits

Having a mobile nurse would mean more patients could be seen per shift, a saving of logistical and travel costs and even lives. For this program to be run effectively the RDNS needed fast retrieval of vital patient records.

Braintree was able to provide a solution with unique features and benefits including:

- Fast, reliable and secure data transfer of patient records between the nurse in the field and the central host,
- A cost-effective wireless communications software solution saving the RDNS up to $250,000 p.a. in comparison to competing solutions, and
- Regular deposits and retrieval of information in real time.


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