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 Braintree's Network Management
System, the Glia, is designed to complement Braintree's range of Network
Gateways. The Glia allows for simple installation, configuration and management
of the entire population of gateways on a customers network. The Glia
provides an enhanced and simplified network management tool that enables
automated installation and configuration for new and existing connections,
a high level of network security and a sophisticated and detailed reporting
mechanism.
Key features and benefits:
1. Enhanced and Simplified Network Management
a. The interface is simple
to use, intuitive and useful, reducing the extent of training required.
b. Time spent in network management and maintenance is kept to a minimum.
c. Network management is based on selection criteria of all network
gateways, groups of gateways or an individual gateway's on the network.
A typical group could be a chain of the same store (franchise).
d. Network managed products maintain a high level of confidence in that
product and network from the end user.
2. Automated Installation
and Configuration
a.
Installation can be automated, minimising the cost of a site visit,
training and unnecessary remedial action.
b. Gateway configuration can be automatically initialised when the installer
attaches the gateway to the network.
c. Live updates and software downloads can be automated for both new
installations and devices that are moved to new sites. Updates and downloads
can be deployed based on individual gateways, groups or the entire network.
3. High Level of Network
Security
a. A secure access interface
is provided via Security Service Layer (SSL) or Access Control (Username
and Password) methods. These methods provide the network administrator
with a secure access point to the network.
b. Access control - viewing or administration. Security can be applied
to ensure that only staff with access to the system is able to control
the Glia. Staff can be allocated varying security access levels to administer
changes. This feature enhances quality control and network security.
c. End Customers can have access to viewable information about their
particular gateway.
d. If the Gateway is unavailable for an extended period of time the
service can be disabled. The NMS provides automated detection of end
of service, loss or theft detection.
e. Gateway tracking - enables monitoring of the movement of gateways.
4. Sophisticated and
Detailed Reporting Tools
a. Reporting can be based
on individual devices or groups, traffic (bytes/packets), errors and
new initialisations,
b. Problem detection features can pin point network problems in the
gateway, EFTPOS connection, EFTPOS device, network or host.
c. Diagnostics rich in information helps produce fast resolution to
customer problems
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